Belmore Court & Motel: Attaining the Investor's in People Standard in Enniskillen
Belmore Court & Motel a distinguished provider of four-star guest accommodation in the charming town of Enniskillen, Co Fermanagh, proudly announces its recent attainment of the prestigious Investors in People (IIP) Standard for the 6th time. This remarkable achievement is a testament to the Motel’s unwavering commitment to excellence in people management practices.
For over a decade, Belmore Court & Motel has held the esteemed title of the number one place to stay on TripAdvisor in Fermanagh. In addition to this remarkable feat, the Motel has garnered numerous accolades from the industry, including recognition as a five-time award-winning Housekeeping Team. As a family-owned business, it stands as the only four star motel in Ireland with a strong and diverse customer base, serving holidaymakers, business travellers, and group accommodations alike.
“A knowledge of ‘what is important’ which enables a values-led approach.”
A Journey worthwhile
Belmore Court & Motel embarked on its journey towards IIP accreditation in September 2000 and has recently achieved its sixth IIP Review. The company’s organisational ambition remains steadfast: “To retain its position on TripAdvisor as the #1 place to stay in Fermanagh.” The recent IIP assessment underscores Belmore Court’s robust commitment to excellent people management practices, closely aligning with the Investors in People framework. The assessment revealed that all three principles—Leading, Supporting, and Improving—are firmly rooted at the ‘Developed’ level, affirming the Motel’s dedication to fostering a nurturing and progressive work environment.
Furthermore, Belmore Court & Motel continues to meet all nine Indicators and 27 themes, reflecting its steadfast adherence to the highest standards of people management.
“A strong culture where people are inspired and motivated to perform for the brand’s pride.”
While this remarkable achievement is indeed a cause for celebration, there remains room for improvement. Belmore Court & Motel has embraced the IIP’s recommendations for further enhancement. Specifically, the Motel will revisit and restate its strategic intent, reinforcing its purpose, vision, and mission. The company believes this will be a seamless process, given its positive and constructive organisational culture.
Recognition and Reward
The existing performance management approach, characterised by 1-2-1 meetings, is applauded for its merit, but it will undergo refinement to ensure consistent application across the organisation. Additionally, Belmore Court & Motel is committed to refining and harmonising its approach to recognition and reward, ensuring equitable application across the workforce.
The final report found that Belmore Court & Motel was “robustly grounded in good people management practices which reflect the Investors in People framework“.
The Motel’s management team emphasises the importance of robust evaluation and review processes. This approach will help identify effective strategies and facilitate transparent communication with staff, sharing successes and lessons learned from challenges. Belmore Court & Motel’s remarkable achievement of the Investors in People Standard is a testament to its commitment to excellence and continuous improvement in people management practices. As the Motel continues to set the standard for hospitality in Fermanagh, it remains dedicated to providing exceptional experiences for its valued guests while nurturing a dynamic and supportive work environment for its dedicated team.
Conclusion:
The attainment of the Investor’s in People Standard marks a significant milestone for Belmore Court & Motel. It is a testament to our commitment to invest in our team, nurture their talents, and foster an environment where everyone can thrive. We take immense pride in meeting the rigorous criteria and eagerly anticipate its positive impact on our staff and guests. Our commitment to continuous improvement remains unwavering, and we are steadfast in our mission to provide an exceptional experience for all who choose to stay with us at Belmore Court & Motel in Enniskillen.
Investors in People in Enniskillen FAQ
Welcome to Belmore Court & Motel’s Investors in People FAQ section! We’re excited to tell you about our IIP journey. If you have any questions not covered here, please don’t hesitate to contact our friendly staff.
The IIP Standard is an internationally recognised accreditation that benchmarks exceptional people management practices within organisations. It empowers employees, fosters a positive working culture, and enhances overall business performance.
Achieving the IIP Standard underscores our commitment to investing in our team member’s professional growth and creating a positive and supportive work environment. It sets us apart in recognising our employees’ contributions and dedication.
Our journey involved several key steps:
- Assessing Current Practices: We evaluated our existing people management practices to identify areas for improvement.
- Employee Engagement: We engaged our team through surveys, focus groups, and discussions to understand their needs and aspirations.
- Implementing Development Plans: We established individualised development plans, training programs, and mentorship opportunities.
- Encouraging Communication and Collaboration: We fostered transparent communication and collaboration through regular team meetings and feedback sessions.
- Continuous Evaluation: We continually monitored and adjusted our initiatives to enhance our practices further.
Benefits for our staff include:
- Motivation and Engagement: Employees are motivated and engaged, resulting in exceptional customer service and a positive work atmosphere.
- Improved Staff Retention: Employee loyalty increases, leading to reduced turnover rates and stable staffing.
- Enhanced Professional Growth: Staff can access development plans, training, and mentorship opportunities to advance their careers.
- Inclusive Work Environment: Transparent communication and collaboration ensure that all team members feel valued and heard.
Guests can expect:
- Exceptional Guest Experience: A motivated and engaged team delivers better service and a warm, welcoming atmosphere.
- Consistency in Service: Reduced staff turnover ensures continuity in providing high-quality services.
- Competitive Advantage: The IIP accreditation assures guests exceptional service and a commitment to excellence.
Absolutely! You can book your stay with us through our website or by contacting our reservations team. We are excited to welcome you to our establishment.
We hope this FAQ section helps you with our IIP journey at Belmore Court & Motel in Fermanagh.
