Frequently asked questions

The rooms onsite at the Belmore Court & Motel are fully serviced and cleaned every day or upon request. All towels and linen are included as well as electricity, heating and water. All guests have access to the FREE hi-speed Wifi. Breakfast is included in some rates and available to add in other rates.

The original 1950’s Motel building contains 30 Standard Rooms with ensuites that have been constantly updated to provide great value accommodation mostly with mini-kitchens (4 have tea & coffee making facilities). There are Double, Twin and Family Rooms.

See www.motel.co.uk/stay for room details

The newer Belmore Court building consists of 25 Superior Rooms and 5 Executives with ensuites. These are finished to a hotel standard and offer fantastic luxury at an affordable price.

Click here to see the rooms comparison details.

There are a couple of different types of accommodation available:

Standard Rooms: Located in the older building adjacent to the reception building. Many with mini kitchen.

Superior Rooms: More Hotel type accommodation located in the new building with lift to all floors.

Executive Rooms: Our best rooms located on the top floor of the newer building with lift access.

The Standard Rooms are perfect for those on a budget or looking to stay longer in the area. Most have their own front door so that you can come and go as you please. They are well-appointed with Respa Beds in the rooms along with 32in TVs. The Standard family rooms come in 4 different setups:

1.   One large room with a double bed and two single beds
2.   Two separate rooms – one room with a double and the other with two single beds.
3.   Two separate rooms – each room with a double bed.
4.   Two separate rooms – each room with two singles beds.

The facilities available in most of the Standard Rooms include kitchen facilities, comprising of a fridge, microwave, hob and oven. All cutlery and crockery, as well as pots and pans, are included. Tea and coffee facilities are included in each room. There are four Standard Double rooms that only have Tea Making Facilities (No mini kitchen). There are also a number of accessible options.

The Superior Rooms feature a luxurious ensuite with bath or shower (standard or walk-in), 43″ multi-channel SMART TV, docking station clock radio, tea & coffee making facilities, direct dial-in & out telephone, ironing centre, hairdryer, and Free Wi-Fi. There is a choice of Twin, Double, Triple (Double & Single) and Quad (Double & 2 Singles) options. There are adjoining options in most Superior Rooms types as well as accessible options.

Our Executive Rooms offer our highest level of luxury with larger rooms with finer furnishings including all the facilities for the Superior Rooms, In additional 50in multi-channel SMART TV. Nespresso Coffee machine and double sofa/sofabed. Some have balconies and one even has a TV in the Bath.

Your room will be fully cleaned & sanitised prior to your move in and will be cleaned on a regular basis or upon request.

Our award-winning housekeeping team has won the Northern Ireland Hotel and Guesthouse Housekeeping Team of the Year for the last 3 years – Five times in total.

Although we feature on booking.com, hotels.com and other Online Travel Agents, the best rates and availability can be always be found by booking direct at www.motel.co.uk, by phone +44 (0) 28 6632 6633 or WhatsApp.

If, by chance, you find a cheaper rate anywhere for our rooms, please contact us directly and we’ll match the rate.

Direct Online bookings at www.motel.co.uk will receive confirmation within minutes. By Telephone, once our Reservations team have confirmed that the accommodation is available, the team will arrange the reservation and send the confirmation across to you.

Confirmation will contain all of the details you will need for your stay – check-in and out times and instructions, the property address, key contact numbers, cancellation policy and payment/deposit details.

If you booked through an Online Travel Agent they will look after your booking but we advise guests to book direct.

You may choose a type of room type when speaking with our reservations team by telephone. Ground Floor, Lift Access, Adjoining and Accessible Rooms can all be requested. Online bookings may request room preference at the time of the booking but this will need to be confirmed by our reservations team.

Click here for list of room types and comparisons.

Maximum occupancy restrictions may apply for various room types and an additional bed in the room is not available. Cots are available.

You may indeed get a travel cot, however, this will be subject to availability and we ask that you bring your own bedding for the cot.

In many cases yes. Please contact our Reservations team to arrange a viewing or view our Virtual Reality page to see more. More information is available on our Rooms page of the website.

Sometimes Minimum stays are required. You will be informed when this happens. There is no maximum to the period you may book.

In the UK, we will provide rates including VAT and give details of how the tax is calculated within your quote.