Belmore Court

Best Customer Service


Top 10 in the World for Friendliness

Best Customer Service AwardsNestled in the heart of Northern Ireland, Enniskillen is a town rich in history and natural beauty. Among its many attractions, one stands out for its dedication to outstanding customer service – Belmore Court & Motel. This establishment is not a hotel but actually a four-star Guest Accommodation; it’s a paradigm of exceptional hospitality, exemplifying the best customer service in Enniskillen.

The Belmore Court & Motel Best Customer Service Experience

Belmore Court & Motel goes beyond providing just a place to stay; it offers an experience steeped in warmth and attentiveness. The staff’s commitment to guest satisfaction creates an atmosphere where every visitor feels valued and pampered. This level of service, coupled with a great location near many bars and restaurants, makes Belmore Court & Motel a shining example of what excellent customer service should look like.

Unparalleled Guest Services

The key to Belmore Court & Motel’s success lies in its approach to guest services. The Belmore Court & Motel team understands that exceptional service starts with genuine care and attention to detail. From personalised greetings to anticipating guest needs, every action is aimed at enhancing the guest experience.

Comfort and Convenience

Every aspect of Belmore Court & Motel is designed with the comfort and convenience of guests in mind. The rooms are spacious, well-appointed, and equipped with modern amenities, ensuring a comfortable and relaxing stay. The motel’s location also adds to its appeal, providing easy access to Enniskillen’s eateries & attractions and being a perfect hub from which to tour Fermanagh, Sligo and Donegal.

Recognition of Excellence

Belmore Court & Motel’s commitment to outstanding customer service has not gone unnoticed. The motel has been duly recognised by several prestigious awards, solidifying its reputation as the best in customer service in Enniskillen.

GuestRevu GREAT Awards Recognition

A significant feather in its cap is the dual shortlisting in the GuestRevu GREAT Awards, for both the GREATest Service and the GREATest Value for Money categories. These awards are unique as they base their results on guest feedback, ensuring a true reflection of the guest experience.

The Friendliest Hotel in the UK

Further adding to its accolades, Belmore Court & Motel has been ranked as the Friendliest Hotel in the UK, according to an analysis by This ranking was based on millions of Tripadvisor reviews, with an astonishing 50.5% of Belmore Court & Motel’s reviews mentioning “friendly,” showcasing the warmth and friendliness of the staff.

The Philosophy Behind the Success

At the heart of Belmore Court & Motel’s success is a philosophy deeply ingrained in its operations – putting the customer at the centre of everything. This customer-centric approach is complemented by a focus on team well-being, as articulated by Terry McCartney, the Owner/Manager of the motel and the small management team.

A Culture of Care and Excellence

Terry McCartney emphasises the importance of nurturing a positive work environment and how it translates into excellent customer service. The team is employed for their personality and is trained to meet expectations and exceed them, creating memorable experiences for every guest.

Community Engagement and Sustainable Practices

Belmore Court & Motel’s commitment extends beyond its walls to the community. The motel engages in practices that support local businesses and advocate for sustainability, further enhancing its role as a responsible and community-oriented establishment.

Continuing the Legacy of Excellence

As Belmore Court & Motel looks to the future, it remains committed to maintaining and improving its high standards. The motel continues to innovate and adapt, ensuring it remains at the forefront of providing exceptional customer service.

A Destination for Discerning Travellers

Belmore Court & Motel represents the perfect combination of luxury, comfort, and outstanding service for anyone planning a visit to Enniskillen. It’s not just a place to stay but a destination offering an unparalleled hospitality experience – a real home from home – without the cleaning and in crisp white linen.

Friendliest Hotels in Europe


Belmore Court & Motel offers a blend of professional service, a friendly atmosphere, and a guest-centric approach, making it more than just a hotel or motel – it’s an experience. The motel’s array of accolades and recognition are well-deserved and reflect its unwavering commitment to excellence in hospitality. For those seeking the best in customer service, Belmore Court & Motel is a clear choice, where every stay is memorable, and every guest is valued.

Awards FAQ

The welfare of our customers and staff are at the forefront of everything that we do. We don’t have a bar or restaurant offering, so maybe this affords us the time that other establishments might not have to spend with our customers and take an interest in why they are staying with us and how we can help make their time in Co. Fermanagh a pleasant one.

The GuestRevu Guest-Rated Experience in Accommodation and Travel (GREAT) Awards stand out from others in the industry as they are not influenced by the opinions of uninvolved judges or social media voting frenzies, but are based on online guest reviews from multiple top review sites.

To ensure the GREAT Awards are objective, fair, and transparent, they have partnered with the Hotel Management School of Stenden South Africa, and the categorisation, algorithm development and data review will be overseen by the Executive Dean, Dr Wouter Hensens.

The Belmore Court & Motel has been shortlisted in the GuestRevu GREAT Awards, for both the GREATest Service and the GREATest Value for Money categories. These awards are unique as they base their results on guest feedback, ensuring a true reflection of the guest experience. has analysed millions of publicly available Tripadvisor reviews and ranked the U.S. and international hotels that are most frequently described as “friendly.” Belmore Court & Motel saw the term being mentione din more than half if its reviews.

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