Frequently Asked Questions
Browse our FAQ Page to learn more about Belmore Court & Motel. Find out more useful information before booking with us.
What are you doing to help protect guests during the Coronavirus / COVID-19 pandemic?
What's the difference between a Motel and a Hotel?
How did a Motel end up in Northern Ireland?
The McCartney Family toured extensively through the USA in the 70s and 80s were they saw how the Motels and Howard Johnston type accommodations offered extremely good value for money and service. After years owning the Lough Erne Hotel and Killyhevlin Hotel Raymond McCartney decided to open a Motel once he found the perfect location - on the junction of the Dublin and Tempo Roads in Enniskillen.
What services are included?
The rooms onsite at the Belmore Court & Motel are fully serviced and cleaned every day or upon request. All towels and linen are included as well as electricity, heating and water. All guests have access to the FREE hi-speed Wifi. Breakfast is included in some rates and available to add in other rates.
What is the difference in room types?
What are the different types of accommodations offered?
How is housekeeping and linen change arranged?
Your room will be fully cleaned & sanitised prior to your move in and will be cleaned on a regular basis or upon request.
Our award-winning housekeeping team has won the Northern Ireland Hotel and Guesthouse Housekeeping Team of the Year for the last 3 years - Five times in total.
When will I receive confirmation?
Can I choose a specific Room?
You may choose a type of room type when speaking with our reservations team by telephone. Ground Floor, Lift Access, Adjoining and Accessible Rooms can all be requested. Online bookings may request room preference at the time of the booking but this will need to be confirmed by our reservations team.
Can I get an extra bed in the room?
Maximum occupancy restrictions may apply for various room types and an additional bed in the room is not available. Cots are available.
Can I get a cot for a baby?
You may indeed get a travel cot, however, this will be subject to availability and we ask that you bring your own bedding for the cot.
Is there a minimum or maximum period for a booking?
Sometimes Minimum stays are required. You will be informed when this happens. There is no maximum to the period you may book.
Is tax included?
In the UK, we will provide rates including VAT and give details of how the tax is calculated within your quote.
Are there any additional charges?
How do I pay?
You may pay by cash, debit or credit card, or BACS (bank transfer).
Can you invoice my company for my stay?
We are happy to invoice your company for your stay. We do, however, require detailed information so we will have to ask for a contact in your accounts department to complete a registration form in order to verify the setup of your company as a billing customer.
What credit cards do you accept?
We accept Maestro, Visa, Mastercard, Amex and JBC.
When do I pay?
Most of our guests pay in full at the time of booking or upon arrival depending upon the rate type.
Do you have luggage storage?
Luggage storage is available
What are your cancellation terms?
What time is check-in?
Do I have to pay for any damage caused by me or anyone who stays with me?
Yes. Anything that is missing or damaged will be charged back to your credit card. Any damages to the apartment interior or exterior that was not previously mentioned to us during your stay will also be charged.
What time is check-out?
Do you offer any laundry services?
Not onsite although there is a self-service laundry machine 5 mins walk open during normal working hours. There is a local collection service available with a wash and fold - £15 for up to 4kg. Contact reception for more details.
Do you have gym/pool facilities?
Sorry, we do not have gym/pool facilities on-site. The Fermanagh Lakeland Forum is within walking distance and there are a number of great walks close by.
Where is the nearest bar/restaurant?
The WV bar and Terrace restaurant are right across the street from us and there are many more within a 10-minute walk.
How far is it into the centre of the town?
It would be about a 10-minute walk. There are many bars and restaurants as well as lots of shopping.
Is there an electric car charger?
Yes, we do have an electric car charger. Just ask reception to turn the charger on when needed.
Which pubs have live Irish music on?
What time is breakfast from?
On weekdays, breakfast is from 7am until 10am. On weekends, breakfast is from 7.30am until 10.30am.
Can I get take-out food delivered to room?
Yes, you can.
Reception should be able to help you with options.
Are dogs allowed in the Lodge?
No, pets are not allowed. Guide dogs, however, are allowed.
Are there fans in the room?
The Superior & Executive rooms have fans in the room. For standard rooms, you can request a fan from reception, and they will try and allocate a fan for you.
Is there an iron in the room?
Yes, every room has an ironing centre.
Superior & Executive Rooms have steam irons.
Where is the nearest ATM:
Tesco, across the street, has an ATM.
What is the Wi-Fi code?
There is no password. If you click on the Belmore Court Wi-Fi, a pop up will appear. Press the red go button and fill in your email address, first name and last name on the second page. Press the red button again to connect.