Latest Update- 15 April 2021
In line with the latest NI Executive announcement (15.4.21), we are excited that our Motel Standard Self Contained Rooms & Self Catering sister property The Lodge at Lough Erne will re-open for all guests for arrival from Friday 30th April 2021. Book your stay online now or contact our reception team on 028 6632 6633 Mon-Fri 10am to 5pm. #BookDirect
Our collection of 4* Superior & Executive B&B rooms will re-open for arrival from Monday 24th May 2021 (pending NI Executive approval).
Stay Closer in the heart of The Fermanagh Lakelands and explore Enniskillen, Ireland’s only island town within walking distance of Belmore Court & Motel
A haven of natural wonders, rich heritage, giant tastes and an abundance of adventure provide the stage for experiences you will never forget. Explore one of the most stunning waterways in the world as you embrace your sense of adventure with a leisurely cycle ‘on’ the lake, island hopping in your own canoe or hail a water taxi and kick back and relax as you take in the stunning natural surroundings of these unspoilt shores just some of the things to do during your staycation with us.
If you have an existing booking before 24th Mary 2021 in our Superior & Executive Rooms. We are working to contact all of you over the coming weeks to suggest transfering room types or dates.
Our Covid-19 Safe Policy
Belmore Court & Motel have achieved the “We’re Good To Go” COVID -19 national industry and consumer mark to certify that the respective national guidance, including social distancing and cleanliness protocols, have been put in place.
The well being of our team and guests remain a priority for Belmore Court & Motel. We wish to share with you our COVID-19 contingency plan which we kindly ask you to follow
Click Here for our Policy for Guests and Employees.
Click here of the latest news from the Northern Ireland Executive.
Our contingency plan
Once you have confirmed your reservation you will receive a confirmation email from our reception team regarding your stay. Please check all the details are correct and contact us if there are any changes. If you have made a breakfast inclusive booking you must pre-book a breakfast time slot before arrival.
In the event that you need to change the date of your pre-paid short break to Belmore Court & Motel due to COVID-19, our ‘Change Of Plan Promise’ means you can transfer your booking to a new date, without any cancellation fees, provided changes are made 48 hours prior to your arrival date.
Additional charges may apply based on your alternative arrival date.
All other booking terms and conditions remain unchanged.
Covid-19 Change Of Plan Promise* Terms & Conditions
What does it cover?
Your booking is protected in the event:
- Belmore Court & Motel is closed due to COVID-19 outbreak.
- NI Executive / UK Government restricts travel to the area due to COVID-19 outbreak.
- You are unable to travel due to your our a member of your household displaying COVID-19 symptoms.
- COVID-19 “Change Of Plan Promise” is not applicable to any bookings made via a 3rd party including coach operators and online booking agencies. Please contact the relevant 3rd party directly to discuss changes to your booking.
Guest room sanitisation procedures
In addition to our normal cleaning program, we wish to inform you that our award-winning housekeeping team are implementing an additional anti-bacterial cleaning plan including an extra focus on touchpoints including phones, tv remote, pens, etc. and other additional touchpoints to eliminate 99.9% of bacteria and viruses.
As a final step, we shall also conduct a fogging sanitisation of your room including the bathroom/ensuite prior to your arrival. Once this has taken place the room will not be reentered in advance of your arrival. Fogging is a process through which we can make sure the rooms are 99.0% free from bacteria, fungi and viruses.
Once this has taken place, the room will not be reentered prior to your arrival.
IF YOU OR ANYONE IN YOUR HOUSEHOLD HAVE ANY COVID-19 SYMPTOMS (see bottom of page) OR IF YOU HAVE BEEN IN A COUNTRY NOT ON THE UK GOVERNMENTS GREEN LIST WE ASK THAT YOU DO NOT TRAVEL TO STAY WITH US.
Covid-19 Change Of Plan Promise* Terms & Conditions
In advance of your arrival, you will receive a pre-arrival email. Within this email will be an ‘invitation to provide your check-in details’ which we kindly ask you to complete prior to your arrival so that we can provide a contactless check-in.
Rooms are available from 3pm. Payment will be taken on or before arrival.
Early Check-in is available for additional costs:
- 1pm for £10
- 10am for £25
Face-coverings are required in all public areas (except when in your room or seated at breakfast).
You can also download our new App to help prepare for your visit and to make your stay more enjoyable.
Check-in
Upon arrival, you will notice that screens have been installed at reception and that all of our team members will be practising social distancing.
All guest are required to wear a face-covering on entry to reception and within the public areas of the building. There is NO requirement to wear a face-covering when you are in your room or seated at breakfast.
We look forward to welcoming you to stay with us and for your safety, we have installed safety screens at our reception desk and all our team members will be practising social distancing.
We are offering a contactless check-in service and your details will be prepopulated on the registration form but there is no need to sign.
Payment will be taken on or before arrival and the credit card terminal will be sanitised before and after use. Card payments are preferred.
The Key/Key Card and holder will be sanitised before issue.
Public areas
All public areas will be fogged twice daily including the foyer, reception, breakfast room, lifts, staircases, corridors, public toilets and back of house areas.
Hand sanitizers are found at the entrance, reception and throughout the building.
Lift etiquette
The lift and buttons are regularly sanitised and fogged throughout the day.
Guests are asked NOT to travel in the lift with others outside their party.
Contactless check out
You can leave your key in the checkout box at reception. The reception team are on hand with any comments/suggestions you may have.
Housekeeping
Guest room sanitisation procedures
In addition to our normal cleaning program, we wish to inform you that our award-winning housekeeping team are implementing an additional anti-bacterial cleaning plan including an extra focus on touchpoints including phones, tv remote, pens, etc. And other additional touchpoints to eliminate 99.9% of bacteria and viruses.
Additional Cleaning Procedures
During your stay housekeeping is available as normal but solely on a request from 9am to 3pm. Rooms will not be serviced and staff will not enter your room during your stay unless you specifically request service by contacting reception or by leaving the ‘please service’ sign on your door. Please submit your service request by 12noon for same-day service. Guests may also request additional towels or other items and this will be brought to your door and left outside.
Should you wish to have a service we ask that you vacate your room during the service.
Housekeepers will be wearing masks and gloves (changed after every room) and like all other team members will be having their temperature checked every morning.
Public areas
All public areas will be fogged twice daily including the foyer, reception, breakfast room, lifts, staircases, corridors, public toilets and back of house areas.
Hand sanitizers are found at the entrance, reception and throughout the building.
Breakfast
BREAKFAST WILL NOT BE AVAILABLE UNTIL AT LEAST 25th MAY 2021
Guests can choose to have a “Breakfast to go” or to book a breakfast time for their sitting. Please let us know at least before 10pm the night before.
Breakfast is served:
Monday to Friday 7.00am to 10.30am
Saturday & Sunday 7.30am to 11.00pm
Restaurants/bars
CURRENTLY ALL RESTAURANTS AND BARS ARE CLOSED UNTIL AT LEAST 30th APRIL 2021
Most restaurants and bars in the town centre and surrounding area are open to the public. To be sure you get served in the establishment it is recommended that you contact the business and make a booking. Each business will advise you of the procedures during this time.
Visit our Food and Drink page for more information.
For the latest information from the Northern Ireland Executive please visit https://covid19.tourismni.com/support-centre/business-support-advice/practical-guidance-for-working-safely-during-covid-19/guidance-for-restaurants-pubs-and-bars/
Communication
For guests who wish to reduce face to face contact with the front desk, you will be able to find additional information on our website and in our new App.
You can contact us at any time Dialling 0 from your room phone or by
WhatsApp (+442866326633) or Facebook Messenger (BelmoreCourt):
Covid-19 symptoms
If you experience any COVID-19 symptoms during your stay we kindly ask you to stay in your room.
These include:
- High Temperature
- New, continuous cough
- Shortness of breath
- Loss of taste
To speak with the NHS Ambulance service you can dial 111. Please contact reception if you require assistance with this.
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Why Book With Us? 
Why Book With Us?
Deep Clean between Guests Room fogged after each guest Increased Safety Measures We're Good to Go guidelines followed COVID Promise/Flexibility Option to transfer dates without fees Socially Distancing Motel Standard Rooms are Self Catering and are ideal Best Rate Guarantee Always the best Rate and Availability
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