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Coronavirus - Covid-19

OUR COVID-19 SAFE POLICY  

 

PLEASE NOTE:

16th October to 12th November 2020

We have received clarification from the Northern Ireland Executive regarding the latest restrictions introduced for the hospitality businesses in Northern Ireland which will apply for the next 4 weeks until 13th November 2020.

 

Belmore Court Superior & Executive Rooms Open for work-related stays only book your stay button
Motel Standard Rooms with mini kitchen

Open for work-related stays

Open for those travelling and staying from within the one household/bubble

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Lodge at Lough Erne

Open for work-related stays

Open for those travelling and staying from within the one household/bubble

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Cooked Breakfast is available from 6am to 8am. Continental Breakfast is available until 10am. This must be prebooked.

 

Click Here for our Policy for Guests and Employees.

 

Click here of the latest news from the Northern Ireland Executive.

 

Belmore Court & Motel have achieved the "We're Good To Go" COVID -19 national industry and consumer mark to certify that the respective national guidance, including social distancing and cleanliness protocols, have been in place. 

The well being of our team and guests remain a priority for Belmore Court & Motel. We wish to share with you our COVID-19 contingency plan which we kindly ask you to follow:

YOUR RESERVATION

Once you have confirmed your reservation you will receive a confirmation email from our reception team regarding your stay. Please check all the details are correct and contact us if there are any changes. If you have made a breakfast inclusive booking you must pre-book a breakfast time slot before arrival.

covid change of plan promise 1

COVID-19 CHANGE OF PLAN PROMISE

In the event that you need to change the date of your pre-paid short break to Belmore Court & Motel due to COVID-19, our 'Change Of Plan Promise'

means you can transfer your booking to a new date, without any cancellation fees, provided changes are made 48 hours prior to your arrival date.
Additional charges may apply based on your alternative arrival date.
All other booking terms and conditions remain unchanged.
 
Covid-19 Change Of Plan Promise* Terms & Conditions 
What does it cover?

Your booking is protected in the event:

  • Belmore Court & Motel is closed due to COVID-19 outbreak.
  • NI Executive / UK Government restricts travel to the area due to COVID-19 outbreak.
  • You are unable to travel due to your our a member of your household displaying COVID-19 symptoms.
  • COVID-19 "Change Of Plan Promise" is not applicable to any bookings made via a 3rd party including coach operators and online booking agencies. Please contact the relevant 3rd party directly to discuss changes to your booking. 

     

    GUEST ROOM SANITISATION PROCEDURES

    In addition to our normal cleaning program, we wish to inform you that our award-winning housekeeping team are implementing an additional anti-bacterial cleaning plan including an extra focus on touchpoints including phones, tv remote, pens, etc. and other additional touchpoints to eliminate 99.9% of bacteria and viruses.

    As a final step, we shall also conduct a fogging sanitisation of your room including the bathroom/ensuite prior to your arrival. Once this has taken place the room will not be reentered in advance of your arrival. Fogging is a process through which we can make sure the rooms are 99.0% free from bacteria, fungi and viruses.

    Once this has taken place, the room will not be reentered prior to your arrival.

IF YOU OR ANYONE IN YOUR HOUSEHOLD HAVE ANY COVID-19 SYMPTOMS (see bottom of page) OR IF YOU HAVE BEEN IN A COUNTRY NOT ON THE UK GOVERNMENTS GREEN LIST WE ASK THAT YOU DO NOT TRAVEL TO STAY WITH US.  

PRE-ARRIVAL

CHECK-IN

HOUSEKEEPING

BREAKFAST

RESTAURANTS/BARS

COMMUNICATION

For guests who wish to reduce face to face contact with the front desk, you will be able to find additional information on our website and in our new App.

apple app  google app

You can contact us at any time Dialling 0 from your room phone or be communicating through WhatsApp (+442866326633) or Facebook Messenger (BelmoreCourt): 

 

bc m whatsapp qr code   bc m messenger qr code

Scan or Click the QR Code or to chat with us

  

COVID-19 SYMPTOMS

If you experience any COVID-19 symptoms during your stay we kindly ask you to stay in your room.

These include:

  • High Temperature
  • New, continuous cough
  • Shortness of breath
  • Loss of taste

To speak with the NHS Ambulance service you can dial 111. Please contact reception if you require assistance with this.

 

 

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