Celebrating Excellence
In the competitive landscape of hospitality, recognition through industry awards serves as a testament to exceptional service, outstanding quality, and unwavering commitment to guest satisfaction. For Belmore Court & Motel, award-winning accommodation in Enniskillen, Northern Ireland, the past 15 years have been marked by an impressive collection of accolades that highlight its position as one of Northern Ireland’s premier accommodation providers.
As Northern Ireland’s first and only 4-star motel, Belmore Court & Motel has consistently demonstrated excellence across all aspects of its operation. This family-owned award-winning accommodation in Enniskillen, nestled in the heart of the Fermanagh Lakelands, has built a sterling reputation through its dedication to providing exceptional service, comfortable accommodations, and sustainable practices.
A Legacy of Housekeeping Excellence
Perhaps one of the most remarkable achievements in Belmore Court & Motel’s history is its consistent recognition for housekeeping excellence. The Northern Ireland Hotels Federation (NIHF) has awarded the Belmore Court & Motel Housekeeping Team of the Year honours an impressive seven times over the past 15 years (2011, 2014, 2015, 2018, 2019, 2020, and most recently in 2024).
This remarkable streak demonstrates the property’s unwavering commitment to cleanliness and comfort – essential components of any quality accommodation experience. The housekeeping team, led by Head Housekeeper Sarah Barwick, has consistently delivered impeccable standards that have earned industry-wide recognition for this award-winning accommodation in Enniskillen.
The importance of housekeeping excellence cannot be overstated, particularly in today’s hospitality landscape where cleanliness has become a top priority for travellers. Each NIHF Housekeeping Team of the Year award represents countless hours of meticulous attention to detail, rigorous training, and a genuine dedication to creating comfortable environments for guests.
Terry McCartney, Owner/Manager of Belmore Court & Motel, award-winning accommodation in Enniskillen, has frequently attributed these accolades to the team’s passion and dedication: “Our housekeeping staff are the unsung heroes of our operation. They work tirelessly behind the scenes to ensure that every room exceeds expectations. These awards are a wonderful recognition of their commitment to excellence.”
Excellence at the Front Desk
In addition to its housekeeping prowess, Belmore Court & Motel, award-winning accommodation in Enniskillen, achieved a notable milestone in 2014 when it was awarded the NIHF Reception Team of the Year. This recognition highlighted the exceptional customer service provided by the front-of-house staff, who serve as the first point of contact for guests.
The 2014 achievement was particularly significant as it marked a rare occasion when a property held both the Housekeeping and Reception Team of the Year titles simultaneously. This dual recognition underscored Belmore Court & Motel’s comprehensive approach to hospitality excellence, demonstrating strength in both guest-facing service and behind-the-scenes operations.
The reception team at this award-winning accommodation in Enniskillen has been praised for their warm welcome, local knowledge, and willingness to go above and beyond to meet guest needs. This commitment to personal service aligns perfectly with the property’s family-owned ethos and contributes significantly to its high rate of return visitors.
TripAdvisor Recognition: A Testament to Guest Satisfaction
In the digital age, online reviews have become a crucial metric for measuring guest satisfaction. Belmore Court & Motel, award-winning accommodation in Enniskillen, has excelled in this area, earning TripAdvisor’s Certificate of Excellence (later renamed Travellers’ Choice Award) consistently every year since 2010.
This impressive streak of recognition is awarded only to accommodations that consistently receive excellent reviews from travellers. To qualify, a property must maintain an overall rating of at least four out of five stars, receive a minimum number of reviews, and have been listed on TripAdvisor for at least twelve months.
The most remarkable aspect of this achievement is its consistency. While many properties might experience fluctuations in service quality or guest satisfaction over time, Belmore Court & Motel has maintained exceptionally high standards year after year for well over a decade.
Perhaps even more impressive is the property’s distinction as the “Friendliest Hotel in the UK” according to TripAdvisor review analysis. This accolade speaks volumes about the personable nature of the service provided at this award-winning accommodation in Enniskillen, where guests frequently comment on the warm, welcoming atmosphere created by the staff.
This recognition aligns perfectly with Northern Ireland’s reputation for hospitality and friendliness. In a region known for its warm welcome, Belmore Court & Motel stands out as an exemplar of genuine hospitality.
Room Quality Excellence: The GuestRevu Recognition
Adding to its impressive collection of accolades, Belmore Court & Motel, award-winning accommodation in Enniskillen, was honoured with the GREATest Room Quality in Europe award from GuestRevu. This recognition is particularly noteworthy as it focuses specifically on the quality of the accommodation itself.
GuestRevu, a leading guest feedback and online reputation management system, analyses thousands of reviews across Europe to identify properties that consistently deliver exceptional room quality. Earning this continental-level recognition placed Belmore Court & Motel among Europe’s elite accommodation providers.
This award reflects the property’s investment in comfortable furnishings, quality amenities, and thoughtful room design. From the Standard Self-Contained rooms with mini kitchens to the luxurious Executive suites, every accommodation option at this award-winning accommodation in Enniskillen has been crafted with guest comfort in mind.
The GREATest Room Quality award also validates the property’s ongoing commitment to renovation and improvement. Regular updates to room décor, furniture, and technology ensure that Belmore Court & Motel remains at the forefront of accommodation quality in Northern Ireland.
Tourism Northern Ireland Recognition
As a flagship accommodation provider in Fermanagh, Belmore Court & Motel, award-winning accommodation in Enniskillen, has also received recognition from Tourism Northern Ireland, the official tourism body for the region. These awards acknowledge the property’s contribution to Northern Ireland’s tourism economy and its role in providing quality experiences for visitors to the region.
Most notably, Belmore Court & Motel made history by winning the inaugural Information and Communication Technology Initiative of the Year Award from Tourism Northern Ireland in 2003. This groundbreaking achievement recognised the motel’s forward-thinking approach to integrating technology into the guest experience.
The award celebrated Belmore Court & Motel’s innovative use of digital solutions to enhance operations, improve guest communications, and create a more seamless stay experience. By embracing technological advancements, the property demonstrated its commitment to meeting the evolving expectations of modern travellers while maintaining the personal touch that has become its hallmark.
Tourism Northern Ireland awards are particularly significant as they consider not just the quality of the accommodation itself, but also how the property contributes to the overall visitor experience in the region. This award-winning accommodation in Enniskillen’s central location makes it an ideal base for exploring Fermanagh’s lakes, historical sites, and natural beauty – a fact that has been recognised through these accolades.
The Information and Communication Technology Initiative award further cements Belmore Court & Motel’s reputation as not just a traditional accommodation provider with excellent service, but also as an innovative business that embraces modern solutions to enhance the guest journey from booking to checkout.
AA Four Star Guest Accommodation Silver Award
The AA (Automobile Association) has long been one of the UK’s most respected authorities on accommodation quality. Their rating system is renowned for its rigorous standards and thorough inspections. Belmore Court & Motel, award-winning accommodation in Enniskillen, achieved the AA Four Star Guest Accommodation Silver Award, representing a significant endorsement of its quality.
The AA Four Star Guest Accommodation classification indicates that the property delivers excellent overall quality in all areas, including housekeeping, service, food, bedrooms, bathrooms, and public areas. Properties receiving this designation must demonstrate high standards across all aspects of the guest experience.
The additional Silver Award denotes establishments that exceed the expectations for their star rating, offering exceptional quality in areas of hospitality, service, and cleanliness. It is awarded to approximately the top 10% of establishments within their star rating, marking Belmore Court & Motel as a standout performer even among other four-star properties.
This recognition is particularly meaningful in the competitive UK accommodation market, where the AA star rating system is widely respected by travellers as an independent mark of quality. The Silver Award status places this award-winning accommodation in Enniskillen among the elite guest accommodations in the UK.
Investing in People: A Cornerstone of Success
Behind every successful hospitality business are dedicated people, and Belmore Court & Motel’s approach to staff development has been recognised through its achievement of the Investors in People Bronze Award. Even more impressively, this marks the sixth time the property has achieved the IIP standard, demonstrating a long-term commitment to staff development and well-being.
Investors in People is a standard for people management that defines what it takes to lead, support, and manage people effectively. The Bronze Award signifies that Belmore Court & Motel, award-winning accommodation in Enniskillen, has implemented policies and practices that ensure staff are valued, supported, and given opportunities to develop their skills.
This consistent recognition over multiple assessments speaks to the property’s stable, supportive work environment. Many staff members at Belmore Court & Motel have been with the business for many years – a rarity in the hospitality industry, which often experiences high turnover rates.
The correlation between staff satisfaction and guest experience cannot be overstated. Happy, well-trained staff are more likely to deliver exceptional service, and this connection is evident in Belmore Court & Motel’s numerous service-related awards.
Terry McCartney has often spoken about the importance of staff development: “Our people are our greatest asset. By investing in their training and well-being, we ensure they have the skills and motivation to deliver exceptional experiences for our guests. Our long-serving team members bring a wealth of knowledge and experience that new staff and guests benefit from.”
Leading in Sustainability: Green Tourism Business Scheme
In an era of increasing environmental consciousness, Belmore Court & Motel, award-winning accommodation in Enniskillen, has demonstrated leadership through its achievement of the Green Tourism Business Scheme Silver Award. This certification recognises the property’s commitment to sustainable practices and environmental responsibility.
The Green Tourism Business Scheme is the largest sustainable certification programme of its kind, assessing businesses on criteria including energy efficiency, waste management, water usage, biodiversity, and community involvement. The Silver Award indicates that Belmore Court & Motel has implemented significant measures to reduce its environmental impact while maintaining high-quality guest experiences.
Sustainable practices at this award-winning accommodation in Enniskillen include energy-efficient lighting, water conservation measures, recycling programmes, and the use of local suppliers to reduce carbon footprint. The property has also installed electric vehicle charging points, making it a pioneer in supporting green transportation options in Fermanagh.
This commitment to sustainability aligns with the natural beauty of the Fermanagh Lakelands, where the property is situated. By operating responsibly, Belmore Court & Motel helps preserve the region’s pristine environment for future generations of visitors to enjoy.
The Green Tourism certification also resonates with the growing segment of environmentally conscious travellers who seek accommodations that align with their values. As sustainable tourism continues to grow in importance, Belmore Court & Motel’s early adoption of green practices positions it favourably in this evolving market.
The Sum of Excellence: What These Awards Represent
When viewed collectively, Belmore Court & Motel’s impressive array of awards tells a compelling story of comprehensive excellence. From housekeeping to reception, room quality to sustainability, this award-winning accommodation in Enniskillen has demonstrated exceptional performance across all facets of hospitality.
What makes these achievements particularly noteworthy is their consistency over time. Maintaining high standards year after year requires unwavering commitment and a culture of excellence that permeates the entire organisation.
For prospective guests, these accolades provide reassurance that Belmore Court & Motel delivers on its promises. The third-party validation from respected industry organisations offers peace of mind when making accommodation choices in an era of overwhelming online options.
For the local tourism industry, Belmore Court & Motel serves as a standard-bearer for quality, demonstrating that Northern Ireland can compete with the best accommodations across the UK and Europe. Its success encourages other local businesses to raise their standards, creating a virtuous cycle that benefits the entire region.
Looking Forward: A Foundation for Future Success
While celebrating past achievements is important, the team at Belmore Court & Motel remains focused on the future. The hospitality industry is constantly evolving, with changing guest expectations, technological advancements, and new challenges requiring continuous adaptation.
The past 15 years of awards provide a strong foundation for future success, but the property continues to invest in improvements and innovations. Recent developments include enhanced digital services, expanded sustainability initiatives, and ongoing room refurbishments to ensure the award-winning accommodation in Enniskillen remains at the cutting edge of guest comfort.
As Northern Ireland’s tourism sector continues to grow, particularly in the Fermanagh Lakelands region, Belmore Court & Motel is well-positioned to maintain its role as a leading accommodation provider. Its track record of excellence, combined with its family-owned approach to hospitality, creates a formula for continued success.
For visitors to Enniskillen and the surrounding area, Belmore Court & Motel offers more than just a place to stay – it provides an award-winning experience that exemplifies the best of Northern Irish hospitality. From the moment guests are greeted by the award-winning reception team to the comfort of their meticulously maintained rooms, every aspect of their stay benefits from the culture of excellence that has earned the property its impressive collection of accolades.
In celebrating these achievements, we recognise not just the awards themselves, but the dedication, hard work, and genuine hospitality that they represent – qualities that have established Belmore Court & Motel as a true jewel in Northern Ireland’s tourism crown.
