Through the Door - Customer Masterclass
03 March 2010
Enniskillen is the first venue for a Northern Ireland wide series of free networking and master class events called ‘Through the Door’, practical lessons on attracting and retaining customers, organised by People 1st the sector skills council for the hospitality, leisure, travel and tourism sector
This breakfast event takes place on Thursday 11th March, from 8.15am to 10.30am in the Westville Hotel, Enniskillen.
Stressing the opportunity the event offers Fermanagh businesses Roisin McKee People 1st said:
“Customers are the lifeblood of our industry and attracting and retaining them is even more crucial in these challenging times. Our aim is that employers will leave these events inspired and enthused and most of all equipped with the right training tools to grow their people and their product. A new tool we’ll be highlighting is the website www.uksp.co.uk which is a one stop shop for employers and employees on funding, jobs, careers and skills.”
Guest speaker at the Enniskillen masterclass will be South Armagh born Hugh Daly known as the serial entrepreneur having bought and sold many successful businesses by the age of 35. He began his business career in South Armagh aged 6 when his father gave him a pig. Humble yet hilarious Hugh Daly is passionate about business and what it takes for individuals and organisations to succeed.
Business and training advisors will be on hand to advise on opportunities, funding and programmes to benefit businesses. Exhibitors at the event will include People 1st, the Department for Employment and Learning, the Northern Ireland Tourist Board and South West College.
This event is organised by People 1st with funding support from the Department for Employment and Learning as part of the Future Skills Action Plan for Hospitality and Tourism and is also in partnership with Fermanagh District Council and Fermanagh Lakeland Tourism in support of the Destination Fermanagh Tourism Strategy.
Any other detail on future classes – for trade press- dates & venues not set as yet- can we note booking details via Trudy for those interested in attending from sector.
Ends
Media Contact:
Rosemary Allister, JPR, 028 9076 0066, Mobile 07880 504 928, email rosemary.allister@jprni.com
Dorothy Hawe, JPR, 028 9076 0066. Mobile 07738 853 359, email dorothy.hawe@jprni.com
Chloe Elliott, JPR, 028 9076 0066, Mobile 07545 206 590, email chloe.elliott@jprni.com
Notes to Editors
People 1st
People 1st is the Sector Skills Council for the hospitality, leisure, travel & tourism industries
and is tasked with raising the productivity of the sector in Northern Ireland by ensuring sector employers have access to people with the right skills and that employers have the right infrastructure to increase their own investment in skills development. This is achieved through the implementation of standards, training and qualifications and by representing the interests of the hospitality, leisure, travel and tourism related businesses, to Governments and partners on these and other education and training issues. People 1st remit is to engage with employers on a sectoral basis and represent their needs to key partners and stakeholders within the UK countries and regions.
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