Careers at Belmore Court & Motel
JOB TITLE: Temporary Part Time Summer Receptionist (Apr – Sep)
REPORTING TO: Management Team & Manager
OVERALL PURPOSE: To achieve and maintain the standards and services in reception as set out by the Manager regarding the company vision and mission. To receive, welcome and ensure the comfort of guests in accordance with company guidelines.
SALARY: £6.55 - £7.00 per hour – 21 and Over
£5.50 - £6.00 per hour – 18 to 20 years old
Negotiable with experience and satisfactory professional references
CONTRACT: This is a part time position based on 16-24 hours per week, working 3 or 4 out of 7 shifts including weekends and evenings as per rota
LOCATION: The Reception within Belmore Court & Motel, Enniskillen
COMPANY INFO: The Belmore Court & Motel is an AA & NITB four star Guest Accommodation based in Enniskillen. The team at the Motel really know how to go that extra mile for their guests making the accommodation a home from home. During the first 7 years of opening we have won the Northern Ireland Reception Team of the Year, the Northern Ireland Housekeeping Team of the Year and NITB Tourism Award, achieved Gold status in the Green Business Tourism Scheme and Bronze status in Investors in People We are also the most popular accommodation in Fermanagh according the TripAdvisor review site – winning a Travellers Choice Award in 2013 & 2015.
ESSENTIAL CRITERIA: Fluent English Speaker
Essential skills in English language and Maths
Customer care skills
Telephone handling techniques
Ability to work weekend and evening shifts
DESIREABLE CRITERIA: Training or formal education in a hotel environment
Level 2 – Health & Safety at Work
Fire & Safety Prevention
Previous experience in a hotel reception
Knowledge of the hospitality sector
Knowledge of HotSoft Property Management System
Knowledge of Panasonic switchboard
Responsive and enthusiastic.
Positive approach to dealing with people
An understanding of Web/Social Marketing and Internet selling techniques
CLOSING DATE: The date for submission of completed application forms is 12noon on 23rd March 2015. Applications received after this date will not be included in the selection process.
We are an equal opportunities employer. We aim to provide equality of opportunity to all persons regardless of their religious belief; political opinion; sex; race; age; sexual orientation; or whether they are married or are in a civil partnership; or, whether they are disabled; or whether they have undergone, are undergoing or intend to undergo gender reassignments.
We do not discriminate against our job applicants or employees on any of the grounds listed above. We aim to select the best person for the job and all recruitment decisions will be made objectively.
Our fabulous reception team at Belmore Court & Motel, Enniskillen
Belmore Court & Motel Reception Team - Runners Up in NIHF Team of the Year 2011
Belmore Court & Motel Housekeeping Team with Pamema Ballentine (UTV)
Belmore Court & Motel Housekeeping Team win Team of the Year 2011