Awards at the Belmore Court & Motel
We are proud of the professionalism of our staff and the quality of our guest experience - But you don't have to take our word for it; here are some of our recent awards:
2014 NITB - Northern Ireland Tourism Awards
Serviced Accommodation - Highly Commended
2014 NIHF Hotel and Guesthouse Reception Team of the Year - WINNER
2014 NIHF Hotel and Guesthouse Housekeeping Team of the Year - WINNER
2013 Green Tourism Busines Scheme
2013 Fermanagh Herald Business Awards - Marketing Exellence - Winner
Best Tourism Service Provider - Highly Commended
Business Excellence - Highly Commended
The Belmore Court and Motel in Enniskillen won the Marketing Excellence Award at the recent Business Award in the Manor House Hotel.
2013 World Host Business Award
The Belmore Court and Motel in Enniskillen has become the latest organisation in Northern Ireland to gain national recognition for its commitment to customer service, after being awarded WorldHost Recognised Business status.
WorldHost is a world-class customer service training programme that has already been used to train nearly one million people worldwide, including front-line staff in hospitality, tourism and passenger transport for sporting and cultural events across the UK.
WorldHost Recognised Business status is awarded to businesses that have trained 50% or more of their front line staff using any of the WorldHost training programmes and signed a commitment to delivering excellent customer service. With over 100% of its staff trained to WorldHost standards, Belmore Court and Motel has officially become a WorldHost Recognised Business.
On receiving the recognition, Terry McCartney, Belmore Court and MotelManager commented: “We are passionate about service standards and are incredibly proud to have achieved WorldHost Recognised Business status. When our customers see the WorldHost logo displayed in our business, they’ll know that we have made a commitment to delivering an exceptional experience for them. Not only does this generate a positive buzz about the service we offer, but it helps to promote Fermanagh as a friendly and welcoming tourist destination. ”
2013 Tripadvisor Certificate of Excellence Award
The accolade, which honours hospitality excellence, is given only to establishments that consistently achieve outstanding traveller reviews on TripAdvisor, and is extended to qualifying businesses worldwide. Only the top-performing 10 per cent of businesses listed on TripAdvisor receive this prestigious award. To qualify for a Certificate of Excellence, businesses must maintain an overall rating of four or higher, out of a possible five, as reviewed by travellers on TripAdvisor, and must have been listed on TripAdvisor for at least 12 months. Additional criteria include the volume of reviews received within the last 12 months.
“Terry McCartney is pleased to receive a TripAdvisor Certificate of Excellence,” said Belmore Court and Motel, Owner/Manager in Enniskillen. “We strive to offer our customers a memorable experience, and this accolade is evidence that our hard work is translating into positive reviews on TripAdvisor.”
This is the third Certificate of Excellenc ethe Belmore Court and Motel has received in the last three years. We actively enourage guests to provide feedback and reviews so that we can improve our facilities and services.
2013 Northern Ireland Tourism Awards - Highly Commended
Organised by the Northern Ireland Tourist Board in partnership with Diageo Northern Ireland, the tourism awards cover a total of 10 categories and three special awards. Belmore Court and Motel was awarded Highly Commneded in the Serviced Accommodation section.
There was an extra edge to this year's ceremony as it reflected the successes and achievements of 2012, a massive year for tourism as a result of the ni2012 campaign.
Speaking at the event, Tourism Minister Arlene Foster said:"Tonight we can applaud the best in tourism and all that is great about our industry after what I believe was one the most significant years in its history.
NITB Chairman Howard Hastings said: “The big lesson of ni2012 is that we have demonstrated on a global platform that we can successfully open world-class attractions and we can run spectacular events. And in delivering on this we can all work together and do so with pride. From a confident vantage point, we can therefore look ahead to 2013 and to 2014 where there are many more opportunities for Northern Ireland to shine and for tourism to prosper."
2013 Tripadvisor Travellers Choice Award - No 15 Best Budget Hotel in UK
Now in its 11th year, it is TripAdvisor’s biggest-ever Travellers’ Choice campaign with the awards identifying the most outstanding properties worldwide, in the categories of Top Hotels, Luxury, Bargain, Service, Small Hotels and B&Bs. Unlike any other hotel honours, TripAdvisor Travellers’ Choice winners are based on millions of reviews and opinions covering more than 650,000 hotels collected in a single year from travellers around the world. A winner in Northern Ireland is Belmore Court & Motel. This Enniskillen hotel has ranked number 15 in the UK’s Best Bargain category. With rooms from just £39 a night and glowing reviews from guests it’s a worthy winner.
Northern Ireland has double reason to celebrate – two hotels have won a Travellers’ Choice award this year.
“For the eleventh year running, these awards recognise the cream of the crop when it comes to hotels both in the UK and across the globe, according to those that really matter - travellers themselves,” commented TripAdvisor spokesperson, Emma Shaw.
TripAdvisor has named 6,297 award-winning properties around the world this year, with dedicated lists now covering 82 countries and 9 regions worldwide.
2012 Chartered Institute of Marketing Ireland - Marketing Excellence Awards -
Best Tourism & Hospitality Marketing - WINNER
2012 Fermanagh Herald Business Awards
Best Tourism Initiative - Highly Commended
Best Customer Service - Highly Commended
2012 Digital Advertising Northern Ireland Awards
- Best Viral Video - Runner Up
- Best Online Strategy - Shortlisted
- Best Mobile App - Shortlisted
2012 Northern Ireland Tourism Awards
- Best Partnership Initiative - WINNER
- Best Serviced Accommodation - Commended
The Belmore Court Motel in Enniskillen is one of this year's winners in the Northern Ireland Tourism Awards.
The popular tourist provider won the Partner Initiative category at the awards ceremony in the Grand Opera House, Belfast on Monday night.
The Belmore Court Motel was also commended in the Serviced Accommodation category while Rossahilly House, adjacent to Enniskillen Airport, was commended in the Non-Serviced Accommodation section.
Over 300 people attended the event and were entertained by local comedians, Nuala McKeever and Grimes and McKee.
Addressing those attending, Tourism Minister Arlene Foster said: "Northern Ireland is achieving something tremendously positive as we move through 2012 and into 2013 and beyond. We've seen substantial investment in infrastructure projects and important private sector-led developments including hotels, restaurants and other services. Over 200 publicly funded projects have leveraged new capital investment of some £300 million.